Often times when we think about digital transformation, we focus most (if not all) of our attention on the customer experience. This is, of course, an extremely important aspect of digital transformation, but it’s just as important to think about the employee experience. Your employees are no different from your customers. When they are at work, they want the same one-click, seamless experience they have in their personal lives.
As more people work remotely and have to share ideas and communicate virtually, collaboration apps are becoming an increasingly important tool for businesses of all sizes and industries. The challenge is finding the best collaboration apps for your organization and getting everyone on the same page (and in the same app). You can read more about the importance of collaboration apps and how they are increasing productivity and employee satisfaction in a recent article we think you will find useful.